Tivoli Netcool Enterprise VoIP Manager
Overview
Simplified, scalable management of VoIP on Cisco and Nortel platforms
Simplify VoIP management and gain real-time visibility to monitor application health, speed troubleshooting and determine capacity, while scaling to meet future requirements.
Offers medium and large enterprises and managed service providers integrated, best-of-breed voice and data fault, performance and usage tools to simplify the management of Cisco and Nortel VoIP environments.
- Delivers a central point of management for VoIP applications, servers and underlying IT infrastructure, from PBX to gateways, to enable proactive monitoring, troubleshooting and capacity usage.
- Offers real-time displays and reporting capabilities to determine the availability and performance of the physical infrastructure, as well as voice application problems, including Music on Hold and Interactive Voice Response applications.
- Offers automated alerts based on user-generated thresholds to quickly and accurately identify the root cause, isolate the problems and prioritize recovery efforts to more efficiently respond to network outages or VoIP problems.
- Eliminates the need to purchase, install, manage and integrate separate tools on separate servers by providing out-of-the-box support for Nortel CS1K/BCM Call Pilot, Cisco CCM4 and CCM5, and Unity VoIP platforms.
- Integrates into and extends the Tivoli network management suite of products designed for converged network management to enhance existing network management applications and best practices for end-to-end, real-time IPT management.
- Grows to meet future requirements through a roadmap for voice quality management, as well as a flexible foundation that can scale to support enterprise environments of up to 100,000 IP end points.
- Delivers a strong platform for managed server provider offerings with a small initial footprint, quick time to value, integration with the broader Tivoli portfolio and advanced features that include user-definable workflows, custom workspaces and the ability to automate repetitive tasks.
ACARDIA LIMITED Venture House, Arlington Square, Bracknell, Berkshire RG12 1WA. United Kingdom.
