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WebSphere Voice Server

Overview

IBM WebSphere Voice Server for Multiplatforms helps you deliver information to your customers quickly and easily.

It provides the voice middleware that helps you speech enable your solutions so information can be accessed from a Web browser, telephone or mobile device.

  • Provides voice-enabled applications to give your customers, employees and suppliers more flexible access to information and services
  • Helps you enable effective cost management and application deployment schedules for your business
  • Supports VoiceXML 2.1 and VoiceXML 2.0 Built-in Grammar Types, Speech Recognition Grammar Specification 1.0 and Speech Synthesis Markup Language 1.0
  • Supports connectivity to qualified Interactive Voice Response (IVR) vendors, including those who support the MRCP V1 draft 4
  • Supports WebSphere Application Server infrastructure for a common administrative console throughout the enterprise, as well as for scalability and reliability
  • Includes connection to many telephony platforms that support the Media Resource Control Protocol (MRCP) standard
  • Supports industry standards such as JavaTM and VoiceXML 2.0 and Voice XML 2.1, giving you freedom from proprietary technology, enabling you to manage costs and application deployment schedules for your business

Included components

Speech recognition software

Can listen to words spoken over a telephone, recognize these words, and pass the recognized words as text to an application

Text-To-Speech (TTS) software

Synthesizes speech from application text for playback over a telephone

Speaker Verification

Provides a grammar, language, and text independent authentication mechanism, enabling you to enroll your voice speaking in any language

Development tools

Includes support for applications written in VoiceXML 2.0 and 2.1; and for FreeForm Commands, the ability to use natural language

Additional products, services and solutions

WebSphere Voice Toolkit

Provides the tools to build, debug, and deploy voice applications across the IBM WebSphere Voice family

Contact us today for more information

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