IT Support & Maintenance
from Acardia

Acardia has invested substantial time, money and resources to meet the strident quality criteria imposed by both IBM and Oracle to offer technical support to our customers.  By purchasing support from Acardia you will receive the highest level of support from fully trained and qualified field engineers and service teams.    We work directly with the manufacturer to ensure our Customers get access to support and maintenance 24/7.  Official manufacturer support ensures our customers always have access to patches and updates.  

Acardia Custom Support Offerings

Manufacturer based support contracts can be considered as ‘break – fix’ i.e., if a system fails, support will be there to quickly and professionally get it working again.   For some organisations additional support can also be needed; Acardia can offer bespoke support offering to help these organisations bridge the skills gap needed to implement complex Unix systems.  Acardia support personnel can be available to answer the complete spectrum of  technical issues,  ranging from using Unix commands to redeploying / installing Operating systems.
 
Please contact us for more information.

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