IBM Service Delivery Manager

Overview

An integrated service management software stack deployed as a set of virtual images

A pre-integrated software stack, deployed as set of virtual images that automate IT service deployment and provide resource monitoring and cost management in a cloud.

IBM Service Delivery Manager is a cloud management platform that enables the data center to accelerate the creation of service platforms for a wide spectrum of workload types with a high degree of integration, flexibility and resource optimization with these core service management capabilities:

• A self-service portal interface for in-advance computing reservations of virtualized environments, including storage and networking resources
• Automated provisioning and de-provisioning of resources
• Real-time monitoring of physical and virtual cloud resources
• Integrated usage and accounting chargeback capabilities that can help system administrators to help, track, and optimize system usage
• Built-in high availability of the cloud management platform
• Prepackaged automation templates and workflows for most common resource types
• Can leverage existing hardware for the cloud infrastructure

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