Tivoli Unified Process Composer

Features and benefits

Business benefits

IBM Tivoli Unified Process (ITUP) Composer V2.1 provides detailed documentation of IT Service Management processes based on industry best practices, enabling users to significantly improve their organization's efficiency and effectiveness. ITUP Composer is the product version of the free IBM Tivoli Unified Process tool. ITUP Composer provides more detailed content and tooling to enable content customization, extension, and publishing.

The Tivoli Unified Process Composer comprises two main components: content and tools.

- Content the customizable knowledge base describes in detail the following components and their relationships:

• Process detailed descriptions and diagrams
• Work products artifacts consumed and generated by processes
• Roles describes responsibilities in detail enabling staff to work more effectively
• Tools describes best practice uses of IBM tools for automation and execution
• Scenarios describe common problems and best-practice solutions

- Tools IBM Rational Method Composer, a best-of-breed process authoring and publishing tool, enables users to:

• Extend or edit existing content
• Create new content
• Publish content as a Web site, PDF, or Microsoft Word document to create reference documentation for IT staff or auditing functions.

ITUP Composer V7.1 addresses all areas of IT Service Management, offering a quick start at understanding and building the optimal relationships among people, processes, information and technology in your organization. By enabling these components to work together, you can capture the full value of industry best practices to increase organizational efficiency and effectiveness, and improve governance and control.

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