Tivoli Netcool Enterprise VoIP Manager

Features and benefits

Features	Advantages	Benefits
Single-pane-of-glass visibility for VoIP applications, systems, and underlying IT infrastructure	Provides the visibility needed to isolate problems. Helps prioritize recovery efforts	Shortens Mean Time To Repair (MTTR)
Monitors QoS and resource utilization	Helps set proper CoS and call admission policies	Improve dial tone reliability and avoid problems due to network or resource congestion
Flexible historical reporting of fault, performance, capacity and usage	Helps understand monthly performance against quality objectives. Helps understand trends	Helps share information across the business to align IT and business objectives. Helps avoid future problems. Helps understand usage of VoIP investment
Out-of-the-box support for Cisco and Nortel. Includes IBM Tivoli Monitoring, IBM Tivoli Netcool OMNIbus	Reduces cost, effort and time to deploy. Embeds best practices, uses systems familiar to Tivoli customers	Faster time to value
Passes alerts to Netcool OMNIbus	Automates alerting process to help identify problem causes quickly	Improves service health
Highly scalable platform manages up to 100,000 IP end-points		Grows with changing and increasing business requirements. For Managed Service Providers, provides a platform

Simplifies VoIP management by consolidating management of VoIP applications, servers and underlying IT infrastructure, from PBX to gateways
Provides single-pane-of-glass, real-time visibility into quality and health to improve control over service delivery.
Helps reduce VoIP troubleshooting time with automated alerting to help identify problem causes.
Reports usage trends, performance history, faults and detailed information for visibility into capacity, usage, and service delivery.
Scales to over 100,000 IP endpoints and integrates into the Tivoli portfolio to keep up with growing requirements.
Includes instances of IBM Tivoli Netcool OMNIbus and IBM Tivoli Monitoring to minimize costs and time to value.
Version 1.1 supports Nortel CS1K/BCM Call Pilot and Cisco CCM and Unity VoIP platforms.