Rational Elite Support for Eclipse

Features and benefits

IBM Rational Support for Eclipse offers the following features and benefits:

Feature	Benefit
World-class support backed by IBM	Reap the benefits of open source with the peace of mind of knowing your tools are backed by IBM.
Phone support at no additional cost	IBM Rational Elite Support for Eclipse allows you to use our on-line issue management tools or the phone to work with support. As with all Rational product support, 24x7 phone support is available for severity 1 issues.
Defect Fixes	As with other product offerings, defect submissions go through a triage process and defect fixes are delivered via Eclipse.org.